Privacy Policy

This Privacy Policy describes how Simple Trading (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We value your trust and are committed to protecting your personal information.

Contact Us
If you have any questions about this Privacy Policy, need further details about our privacy practices, or would like to make a complaint, please contact us at:
Email: customercare.simpletrading@gmail.com

Collecting Personal Information
When you interact with our Site, we collect specific personal and non-personal information to ensure the smooth functioning of our services and improve your shopping experience.

1. Device Information

   • Purpose of Collection: To ensure the Site loads properly and to analyze how visitors use the Site to improve its functionality.
   • Source of Collection: Automatically collected through cookies, log files, and similar technologies.
   • Personal Information Collected: Web browser version, IP address, time zone, cookie details, pages viewed, and other usage data.
   • Disclosure: Shared with service providers like Shopify and analytics tools (e.g., Google Analytics).

2. Order Information

   • Purpose of Collection: To process your order, ensure payment, handle shipping, and send confirmations and updates.
   • Source of Collection: Directly collected from you.
   • Personal Information Collected: Name, billing/shipping address, payment information (e.g., credit card details), email address, and phone number.
   • Disclosure: Shared with payment gateways, shipping providers, and order fulfillment services.

3. Customer Support Information

   • Purpose of Collection: To address customer queries, resolve issues, and improve customer service.
   • Source of Collection: Directly collected from you.
   • Personal Information Collected: Details provided during customer inquiries.

Minors
Our Site is not intended for individuals under the age of 18. If you believe a minor has provided us with Personal Information, please contact us to request deletion.

Using Personal Information
We use the collected information for:

• Fulfilling and processing orders.
• Communicating with you regarding orders, offers, and updates.
• Analyzing and improving our services.
• Complying with legal obligations.

Sharing Personal Information
We share your information with service providers to deliver our services effectively. For instance:

• Shopify: Powers our online store. Learn more.
• Google Analytics: Analyzes site usage. Learn more.
• Advertising Platforms: (e.g., Meta, TikTok) Uses data for targeted ads.

We may also share information to comply with legal requirements or protect our rights.

Behavioral Advertising
To enhance your experience, we provide targeted advertisements. Here’s how:

• Platforms Used: Meta (Facebook, Instagram), TikTok, and Google Ads.
• Opt-Out Options:
  • Facebook: Ad Settings
  • Google: Ad Settings
  • TikTok: Privacy Settings
  • General Opt-Out: DAA Portal

Cookies
We use cookies to:

• Remember your preferences.
• Track your browsing activity for analytics.
• Facilitate shopping cart functionality and abandoned cart reminders.

Cookies Used:

For more information on managing cookies, visit All About Cookies.

Your Rights
If you’re a resident of the European Economic Area (EEA) or California, you have specific rights:

• Access: Review the Personal Information we hold about you.
• Correction: Update your details.
• Erasure: Request deletion of your data.
• Portability: Transfer your information to another provider.

To exercise your rights, contact us at careteam.simpletrading@gmail.com

Data Retention
We retain order information unless you request deletion.

Do Not Track
Our Site does not alter its data collection practices in response to “Do Not Track” signals.

Changes to This Policy
We may update this Privacy Policy periodically. Revisions will be posted here with an updated “Last Updated” date.

Thanks :)

-SimpleTradingTeam